PURE members are considered to be the most responsible home owners of well-built homes. And, no home is exempt from the challenges and hassles associated with keeping them in optimal condition. Claims data suggest some of the most disruptive claims are related to delayed home maintenance projects and are usually totally preventable. PURE identified a partner to help make completing these project easier and keep members homes in optimal condition, conveniently. HomePoint is that partner.

our mission

Is to be your trusted partner in effectively caring for and maintaining your house so you can get the most out of being at home.

PURE Member FAQ

A reliable and convenient single point of contact to help you maintain and fix any issues with your home to keep it in optimal condition. An expert assigned to you and your home who has a comprehensive and long term view toward working with you on your homes maintenance.

HomePoint Physical:

  An initial visit to your home, where their team will walk through and conduct a thorough assessment. This includes documentation of appliances and mechanical systems, an assessment of each room, drone inspection of your roof and robotic inspection of any crawlspaces. Finally, a post-assessment debrief to review the findings, review your Digital Inventory of appliance manuals and create a customized plan for tackling projects and quarterly maintenance based on your needs and desires.

Quarterly Maintenance Visit: 

  Preventative maintenance visits arranged for a time that is most suitable for you. Each visit is tailored to the unique features of your home and appliances. These include services like replacing air and water filters, descaling water heaters and ice makers, cleaning vent lines and much more.

Handyman Hours:   

  (2) Two Hours of Handyman time included. From repairing caulking to hanging TVs and pictures, to patching walls or installing shelves – you choose how to apply these hours. HomePoint also provides assistance with managing larger projects that require trade-specialists via HomePoint’s vetted network, to complete the task to your standard.

The cost of this service and expertise is $1,000.00 per year for homes 3,000 square feet or less, $1,500 per year for homes between 3,000 and 5,000 square feet, and $2,000.00 per year for homes over 5,000 square feet. As a PURE Member, you are eligible for the preferred pricing discount of 20% for your first year of enrollment with HomePoint. Enter PURE in the referral code online to access this preferred pricing.

No, HomePoint’s team does not handle your insurance claims nor does HomePoint impact your policy in any way. HomePoint is an independent company who is a partner of PURE’s and a separate service. Please call your PURE Member Advocate™ for anything claims related.

No, you are in no way required to use HomePoint’s recommended and vetted trade specialists. Understanding that it can be difficult to decipher factors such as pricing, quality of work, responsiveness and qualifications, HomePoint looks to alleviate this burden. HomePoint operates similar to a general care doctor who works closely with specialists. However, when you have a recommendation from someone you trust or previously have worked with a tradesperson that you prefer, that is all the better and you should feel free to use them!

HomePoint’s team has many cumulative years’ experience with home care, remodeling, and training in the AHIT and InterNACHI home inspection programs. More information on the AHIT and InterNACHI programs have been linked.

HomePoint will reach out directly to your via email to arrange the Home Physical and all Quarterly Maintenance Visits. You will have a primary “Home Doctor” who will be your primary point of contact for all things HomePoint related.

HomePoint recommends that you are present for the Home Physical to ensure alignment from the start. All field employees are subject to background checks but we allow you to decide whether you are comfortable with HomePoint employees accessing your property without you being present.

HomePoint looks to avoid inconvenience by scheduling at your preferred times and providing a specific appointment time rather than a multi-hour window that leave clients waiting.

In the event of an urgent home issue, your HomePoint “Home Doctor” and the HomePoint support staff will be available to you during the business day (8am-5pm) and will be able to coordinate the appropriate resource whether a maintenance-person or specialist will be needed.

HomePoint will only share that a Member has signed up for HomePoint services. No specifics or data about your home (Reports, photos, project work, updates on the maintenance services conducted, etc.) will be provided to PURE, unless you choose to provide it.

There are many ways to get more information on HomePoint. Use whichever method you prefer!

If you are ready to sign up, it’s simple. From www.gohomepoint.com click on Join Now or click this link. Remember to enter PURE in the referred by section to receive 20% off your annual subscription fee.

Peace of mind and convenience

Effortless Home Upkeep

Many of us don’t want to worry about dryer vents, descaling water heaters, or taking care of wood rot. These are just a few of the ‘nuisance’ tasks that affect the quality and safety of your primary asset – your home. That’s why we take care of these things for you.

Our quarterly maintenance covers the most common causes of major insurance claims; reducing the risk of fire, flooding or worse. We do the work to extend the life of your appliances so you get the biggest bang for your buck.

During our annual inspection, we find problems before they become critical issues, and develop a plan of care. For anything our handimen can’t fix, we can pull in our network of contractors to get the job done. So you can spend your time enjoying your home, not taking care of it. 

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