HomePoint was born out of a desire to revolutionize the home maintenance landscape by departing from the traditional “break-fix” service model. We understand the frustration homeowners often experience with the hours spent managing projects, preventable emergencies, and the uncertainty of whom to call in times of need. It’s a feeling of vulnerability, as though every service technician is capitalizing on homeowners’ lack of expertise.
Unfortunately, this vulnerability is compounded by an increasing number of homeowners falling victim to appliance and repair companies that motivate their employees with commissions, leading them to persuade and, at times, manipulate homeowners into spending tens of thousands of dollars unnecessarily.
Traditionally, the industry had an awkward arrangement. Companies were in the business of fixing things once they’re broken, with little incentive to ensure long-term functionality. It made financial sense to use less robust materials and invest minimally in the homes they serviced. After all, more breakages equated to more business.
At HomePoint, we think differently. Our annual service shifts this perspective. Our focus is to save by not having to revisit your home for repairs continually. This approach incentivizes us to invest time, effort, and utilize high-quality materials and tools right from the onset. We don’t just want to be another service; we aim to be your home maintenance partner, deeply invested in the well-being and longevity of your home.
For homeowners not yet on board with HomePoint, the costs of even the most minor repairs can quickly escalate. Take for example a simple garbage disposal replacement job. Traditional services would charge a minimum trip fee, a minimum hourly rate (even if the job is done in a quarter of that time), and slap on a substantial markup on parts. The homeowner ends up bearing all these costs, often paying far more than the value received.
But with HomePoint, the game changes entirely. There is no minimum trip fee, no hefty markups, and you only pay for the time we spend, down to the minute. With us, you can expect to save significantly without compromising on the quality of service received.
For a single garbage disposal repair, this means nearly $300 saved!
When incentives align, trust is naturally fostered. At HomePoint, we have no hidden agenda. We aim for longevity, both in the functionality of your home appliances and our professional relationship with you. When we say we are invested in your home, we mean it in every sense of the word.
With cost-effective, efficient, and reliable services, HomePoint not only provides immediate relief but also ensures future peace of mind for homeowners. Our business grows when your home thrives, creating a cycle of mutual benefit and trust.
Recognizing the need for a better way, HomePoint was officially launched in July 2019. Our mission is to be the trusted partner you can rely on to effectively maintain your home. We take great pride in our hiring practices, with a strong focus on military veterans who bring exceptional discipline and dedication to our team. At HomePoint, our core values are not just words on paper; they are principles we live by every day. Each employee at HomePoint is a part-owner, fostering a culture that is deeply committed to providing the best long-term care for every home, freeing homeowners to enjoy their spaces without the burden of constant maintenance.
HomePoint stands as a beacon of support for overwhelmed homeownership, from routine maintenance tasks like descaling water heaters and caulking to handling major AC or plumbing breakdowns. We function as the equivalent of a primary care physician, but for your house, ensuring that your dwelling remains in top-notch condition, year-round.